Our Securities
Unwavering Security: Your Data is Safeguarded at Sharp BPO At Sharp BPO, we prioritize the security of your data in today's digital environment. Our commitment to confidentiality and data integrity begins with a robust security framework implemented at every level of operation.
Fortress within the Cloud: Our calling system is hosted on the Amazon Web Services (AWS) cloud platform, renowned for its top-tier security practices. Access is strictly controlled and granted only to authorized IP addresses. Agents authenticate using specific login credentials, adding an extra layer of security against unauthorized access.
Data Segmentation: Access with Precision Agents do not have direct access to the master database. Instead, relevant information such as prospect data and scripts is automatically provided in the dialer for each call. This meticulous segmentation, overseen by the administrator, prevents unauthorized access to sensitive information, minimizing security risks.
Secure Call Recording: Authorized Access Only. All Calls are securely stored within the AWS cloud platform. Access is carefully managed and granted to authorized personnel including the administrator. Agents cannot save or access recordings independently, mitigating the risk of data breaches or unauthorized distribution.
Stringent Data Handling Protocols:Our dedicated data team operates on secure AWS software, adhering to stringent data handling protocols. Data transfers to the administrator for upload to the cloud and dialer are conducted through secure channels, ensuring data integrity throughout the process.
Administrator Control:As the administrator, you have full control over data, upload, access, and security features within the calling system and AWS cloud platform. This empowers you to maintain visibility over information, address practices, and implement additional security measures as necessary.
Sharp BPO: Your Trusted Partner in Secure Call Center Services By implementing these comprehensive security measures, Sharp BPO extends beyond basic call center offerings. We provide a secure and reliable environment that fosters trust and peace of mind.
Ready to experience the Sharp BPO difference? Contact us today to discuss your B2B call center needs and explore how our data-driven, security-focused solutions can propel your business forward!